Parts service
With an extensive parts warehouse and global network, DECI ensures you always have the parts you need, exactly when you need them
1
Inquiry
Customers contact us with specific requirements or for advice on replacement parts.
2
Offer
Based on the request, we create a tailor-made offer that includes the parts required and estimated delivery times
3
Order / Shipping
After the customer confirms the offer, the order is processed and the parts are shipped safely and promptly.
How we work...
Always the right part at the right time. Effective ship operation depends on the timely availability of spare parts. DECI has an extensive spare parts warehouse and an efficient network of partners. Whether you need parts from Europe or Asia, we deliver them quickly and reliably, wherever you are.
Customer report
In shipping, the failure of a part can result in significant delays and costs. A critical engine component broke on one of our ships in the middle of the Atlantic. DECI's parts service was outstanding. Despite the distance, they quickly delivered the required spare part and allowed us to continue our journey with minimal delays.
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